Privacy Policy

Last Updated: 07/09/2025

This Privacy Policy governs the manner in which this website (the “Website”) collects, uses, maintains and discloses information collected from users (each, a “User”). It constitutes a legally binding agreement between you (the User) and us (the Website Owner or “Controller”).

1. Who We Are (Data Controller)

This Website is operated by:
INTERNATIONAL MANUAL THERAPY LTD

Registered address: 47-49 Park Royal Road
Email contact: info@imta.academy

We are the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal Data We Collect

We may collect the following categories of personal data:

Full name
Email address
Phone number
IP address and browser/device metadata
Geolocation (approximate)
Information submitted through contact forms, booking tools, or subscriptions

We do not collect special category data unless explicitly provided and with proper safeguards.

3. Legal Bases for Processing

We process personal data based on one or more of the following lawful bases:

Consent – when you voluntarily provide your details (e.g. newsletters, contact forms)
Contract – when processing is necessary for delivering services you request
Legal obligation – such as tax and financial reporting
Legitimate interests – e.g. improving the website or preventing fraud, where those interests do not override your rights

4. Purposes of Data Processing

Your personal data may be used for the following purposes:

To provide services or respond to your inquiries
To manage appointments, bookings or customer relationships
To send occasional marketing communications (only with consent)
To improve the functionality and performance of the Website
To comply with legal obligations

5. Sharing and Disclosure of Data

We do not sell your personal data.
Your information may be shared with:

Hosting and IT service providers
Payment processors (where applicable)
Analytics and marketing tools (e.g., Google Analytics – anonymised)
Legal or regulatory authorities if required by law

All third-party processors are contractually bound to safeguard your data and comply with the UK GDPR.

6. International Data Transfers

We do not actively transfer personal data outside the UK.
If such transfer is necessary (e.g., use of cloud services), we ensure that:

The destination country has an adequacy decision from the UK, or
Standard Contractual Clauses (SCCs) and appropriate safeguards are in place

7. Data Retention

We retain your data only as long as necessary for the purpose it was collected or as required by law. Typical retention periods:

Contact form data: 12 months
Client records: 6 years (for legal compliance)
Website usage data (via cookies): 26 months (max, anonymised)

8. Your Rights as a Data Subject

Under the UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Port your data to another controller
Withdraw consent at any time (for consent-based processing)
Complain to the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: contact@tam-medicine.com

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

SSL encryption
Limited access to stored data
Regular software updates and security patches
Data minimisation and pseudonymisation where appropriate

Despite our efforts, no system is 100% secure, and users provide data at their own risk.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyse traffic and improve user experience
Remember your preferences
Provide embedded content (e.g., maps, videos)

You can control cookie preferences in your browser settings.

11. Policy Updates

We reserve the right to revise this Privacy Policy at any time to reflect changes in law or our data practices. Users will be notified of material changes via the Website or email, where appropriate

12. Contact Us

For all data protection queries, please contact:

INTERNATIONAL MANUAL THERAPY ACADEMY LTD
Email: info@imta.academy
Address: 47_49 Park Royal Road,London